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Contact Us

We accept the following payments:

Visa Debit and Credit Visa Delta Visa Electron MasterCard
Switch PayPal

Free Furniture Catalogue

To request one of our other catalogues, please call 01256 333050 or email sales@petercoxcatering.co.uk

Furniture Catalogue

Our Best Sellers

We use industry leading encryption technology to ensure the security of your information. We also use Sage Pay to securely process credit card payments.

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Free Catalogue

Chinacraft Catalogue

Fantastic New Table Top Catalogue

Featuring full ranges of Crockery, Glassware and Cutlery with additional Restaurant and Table Top essentials.

Call us today on 01256 333050 for your FREE copy

China Craft Catalogue

Kitchen Design & Install

Glasswasher Guide

Washer Maintenance

Frequently Asked Questions (FAQ)

Where we are located

Peter Cox Catering Ltd.
Unit 5, Devonshire Business Park,
Knights Park Road,
Basingstoke,
Hampshire.
RG21 6XN
United Kingdom

Go to the Contact Us page for other ways to reach us and for a map to our showroom.

How to contact us

Tel: 01256 333050
Fax: 01256 331181
Email: sales@petercoxcatering.co.uk

How to buy something from the website:

Browse around the shop and add any items that you wish to buy into the shopping basket or wish list. After you have finished your selection click on the 'Checkout' buttons, you will be asked for a few details that we need to be able to send you your order.

Paying for purchases:

We accept Visa, Visa Delta, Visa Electron, MasterCard, Switch and Solo cards. We do not charge for any item until it is ready to send. Back ordered items are not charged until they are sent to you.

Please note we do not currently accept Maestro cards for orders on our website and appologise for any inconvenience this may cause.

Terms and conditions

When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send an acknowledgement that the order has been despatched for delivery. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

See the Terms and Conditions page for our full list of definitions.

Handling your order

Once we receive your order, we will process and aim to despatch this on the same day providing the order has been completed before 12 noon, otherwise it will roll over onto the next day’s orders. Please allow up to 3 days for delivery of your order. Equipment may be sent direct from our suppliers, depending on the product.

Delivery Schedule

Upon receipt of cleared funds we will deliver your order right away.

Go to the Delivery page to see our range of delivery options.

Back Orders

If your item is not in stock, we will back order for you. Our aim is to always have stock available on all the website items. Tax charges for orders made from the UK or the European Union, 20% VAT is added.

Credit Card Security

When the order is placed at our website, credit card numbers are encrypted using 128-bit encryption. They are not held in clear text on any web site or database so that they are not visible to evesdroppers. This encrypted code is passed to the bank so even our own employees will never have access to credit card numbers or sensitive information.

Read our Security page for more detailed information.

Guarantee

We guarantee your satisfaction. All of our products come with the standard guarantee, if you are not happy with an item, please call the office to organise return or replacement.

Privacy Policy

Peter Cox Catering Ltd. does not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site to keep track of the contents of your shopping cart and to store delivery addresses. They are also used after you have logged on as part of login process so that the website recognises you have a registered account with us and to apply an discounts that may apply.You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies but if you turn off cookies, you will be not be able to place orders or benefit from the other features of the site.

Data collected by this site is only used to:
a. Take and fulfill customer orders.
b. Administer and enhance the site and service.
c. Issue a unique identifier (e.g. customer login).
d. Monitor customer account status beyond that required for individual purchases.
e. Disclose information to third-parties for goods delivery purposes only.

See our Privacy Policy page to read our full privacy statement.

Returns Policy

Your rights to return goods are protected under the EU Distance Selling Directive which can be found at www.hmso.gov.uk

Read our Returns Policy page for a full statement.

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